The reminder service runs once per hour. Each time it runs it looks for reminders that should be sent based on the reminder setting times relative to the recipient’s time zone selection.
If the recipient time zone has not been specified it will use a default, if specified, otherwise it will use the SQL server time zone.
Initial Reminders the day before training
On Monday normally at noon in the time zone of the recipient the reminder service will send initial reminders for events occurring on Tuesday. It does the same on Tue, Wed, and Thu. But on Friday normally at noon, the reminder service will send initial reminders for events occurring on Saturday, Sunday, or Monday.
Final Reminders the day of training
On each day including weekends normally in the early morning, the reminder service will send final reminders for events occurring that same day.
If a class is scheduled for 8am and the final reminder is scheduled for 8 am, either the final reminder will likely be sent at approximately 8:01am on the day before training, but it will certainly not be sent at 8:01am on the day of training.If you schedule a class for later in the same day, only the final reminder will be sent.
Tags: reminder service, reminders
